Privacy policy

Effective Date: April 25, 2026

At ZeHux, we are committed to protecting the privacy and security of our customers. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from zehux.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

     

  • Technical Data: Log files, web beacons, tags, and pixels to track how you interact with the Site.

2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

 

  • Communicate with you;

     

  • Screen our orders for potential risk or fraud; and

     

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

     

3. Sharing Your Personal Information

To provide our services, we share your Personal Information with third parties.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Fulfillment Partners: As part of our fulfillment process, your shipping and order details are shared with our manufacturing and supply partners (specifically Thrive Pickleball) to facilitate the direct delivery of your products.

  • Compliance with Law: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Targeted Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by visiting:

5. Your Rights (CCPA/GDPR/US State Laws)

Depending on your location (including residents of California, Indiana, Kentucky, and Rhode Island), you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@zehux.com.